Collections Analyst

We are seeking a Collections Analyst to join Credibility Capital, a small business marketplace lender. This opportunity is located in our brand new office space in Newark, NJ.

About this role

  • Analyze delinquent accounts and prepare report on highest risk accounts including recommendations for resolution
  • Negotiate payment arrangements
  • Resolve customer issues that inhibit payments
  • Maintain a daily work queue to bring delinquency ratio within target ranges
  • Provide updates to collections manager
  • Daily telephone and written contact with customers
  • Resolve issues in regard to payment and onboarding with our servicing provider

Who we're looking for

  • Excellent interpersonal and communication skills
  • Comfortable speaking with applicants and customers on the phone
  • Ability to thrive in a fast-paced startup environment
  • One year of collections experience preferred

What we offer

  • Opportunity to join a fast-growing, early stage small business lender
  • Chance to join a team of hardworking, smart, collaborative individuals who value new ideas and diverse approaches
  • Competitive compensation including generous benefits

About Credibility Capital

Founded in 2013, Credibility Capital is a technology-enabled lending platform matching high quality small businesses interested in fair, transparent financing with low-APR loans. We are proud of our best-in-class product and genuinely work to help small businesses grow. Credibility Capital is growing rapidly and looking for smart, motivated self-starters to help change the way small businesses access capital.